Welcome to Gentle Hands LLC (“we,” “us,” or “our”), located in Philadelphia, PA. These Terms and Conditions govern your use of our services and website. By accessing or using Gentle Hands LLC, you agree to comply with and be bound by these terms. Please read them carefully.
Agreement to Terms
By using our services or accessing our website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you should not use our services or website.
Services Provided
Gentle Hands LLC offers personalized home care services, including companionship, homemaking, personal care, respite care, and live-in support. These services are provided by trained caregivers employed by Gentle Hands LLC.
Client Responsibilities
By using our services, you agree to:
- Provide accurate information about your medical and health-related needs.
- Cooperate with our caregivers and follow their instructions for care.
- Provide a safe and accessible environment for the delivery of services.
- Inform us of any changes to your health status or care needs.
Payment Terms
- Fees: The fees for our services will be agreed upon before the commencement of care. Payments are due on the agreed schedule and can be made via various methods, including credit card, bank transfer, or check.
- Refunds: Refunds will only be issued in accordance with our Refund Policy, which will be provided prior to service agreement.
- Late Payments: A late fee may be charged for payments not made by the due date.
Termination of Services
Gentle Hands LLC reserves the right to terminate services at any time, with or without cause, and will provide notice to the client whenever possible. You may also terminate services at any time with written notice to Gentle Hands LLC.
Limitation of Liability
Gentle Hands LLC’s liability for any claim arising out of the use of our services will be limited to the amount paid for services during the 12 months preceding the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages.
Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of Pennsylvania, without regard to its conflict of law principles.
Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Any changes will be posted on our website with the revised effective date. Continued use of our services after such changes constitutes your acceptance of the new Terms and Conditions.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Gentle Hands LLC
6417 Dorcas Street, Philadelphia, PA 19111
Phone: +(215) 941-1370
Email: info@gentlehandsllc.org
gentlehands64@gmail.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
