MISSION STATEMENT
Our mission at Agency is to assist patients to live more independently with a higher quality of life. Working directly with the patient’s physician to carry out their orders and serve as their eyes and ears. Most importantly we are delivering great passionate care in the comfort of the client’s home.
Non-Discrimination Policy
Gentle Hands, LLC, (hereinafter “Agency”), affirms its personal commitment to fairness and equal opportunity for all employees and client’s it faithfully serves. Agency values diversity and seek the most qualified and talented employees and staff from diverse backgrounds. No employee shall discriminate against any other employee, client or potential client for employment and or Home Care Services because of race, color, religious creed, age, sex, ancestry, union membership, sexual orientation, gender identity, national or ethnic origin, disability or because the other employee or client is/has been a victim of a violent crime (including crimes involving domestic violence). Agency and its employees shall all Homecare services and practices will be provided in accordance with the Civil Rights Act 1964, and Agency that will not discriminate against customers, or Medicaid recipients based on the grounds of race, color, religion or national origin.
Employees found to have violated this policy will be subject to disciplinary action, up to and including termination of employment.
Business Description
The concept of Agency is structured as a Pennsylvania Limited Liability Company to provide in-home health services to individuals in need of some type of medical or physical assistance in their home.
Agency provides in-home care for the elderly, disabled, recovering patient, or anyone in need of special home care. Our health care services are provided in the clients’ homes, hospital, nursing home, or convalescent centers. We provide live-in, overnight, or hourly shifts. Service is available for as little as two hours or as many as seven days a week. Service schedules will be customized to the client’s specific needs. The services listed below are all designed to meet the need of the client only. Excluded services are seasonal chores, maintenance, general housecleaning, lawn services, pet care or care for the family members or guests living in the household unless specifically arranged through the office. For those in need we can arrange for general house cleaning and service for other household members at a slight increase in our regular fee.